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Our Verdict

Explore the wonderful features of Upper Route Planner, a unique and powerful route-planning software for your delivery companies and drivers. It uses cutting-edge algorithms and data sources to find the best routes for your vehicles, saving you time and money on fuel, maintenance, and labor costs. It also connects with popular delivery platforms like Uber Eats, DoorDash, Postmates, and more, so you can easily accept orders and track your deliveries. Plus, it offers a free trial version for 14 days, so you can test its features and functionality before buying.

You can always count on the responsive and helpful customer support team that is available 24/7 to assist you if you ever encounter any issues or have questions.

Access these contacts for more details on the Upper Route Planner, or to get the answers to your questions:

Email: [email protected]
Phone: +1 415 999 9999
Address: 1000 Broadway, Suite 300, San Francisco, CA 94103
Website: https://www.upperinc.com/
Help center: https://help.upperinc.com/

Pros

  • It handles the specific needs and challenges of your delivery companies and the drivers.
  • It uses advanced algorithms and data sources to optimize your routes, saving you time and money on fuel, maintenance and labor costs.
  • It integrates with popular delivery platforms like Uber Eats, DoorDash, Postmates and more, so you can easily accept orders and track your deliveries.
  • It offers a free trial version for 14 days, so you can test its features and functionality before committing to a purchase.
  • It has a responsive and helpful customer support team that is available 24/7 to assist you with any issues or questions.

Cons

  • Expect slower optimization speed than several other route planning software.
  • Encounter major app bugs and freezing issues that affect the user experience.
  • Experience a low optimization quality and longer routes than those on a manual plan.
  • Be aware that it may not be compatible with some delivery platforms or devices.
Who Upper Route Planner Is Best For

Consider Upper Route Planner if you:

  • Make deliveries and want to save time and money on gas, repairs and labor.
  • Make multiple stops in one day including courier services, meal kit delivery, store delivery, flower delivery, and more.
  • Handle deliveries of different goods or services every day or every week.
Who Upper Route Planner Isn’t Right For

Upper Route Planner is not right for your business if you:

  • Rely on Google Maps or other free route planning software to plan their routes.
  • Operate a larger logistics operation that needs more advanced route planning features, such as real-time traffic updates, route analysis, driver dispatching and more.
  • Have complex or irregular routes that are not compatible with optimization algorithms.
What Upper Route Planner Offers

Upper Route Planner offers the following features:

Order tracking

Track your orders and deliveries real time and get timely notifications, to know exactly where the goods are.

Order management

Manage your orders from creation to delivery, including adding notes, photos, signatures and more.

Dispatch management

Assign drivers to your orders, monitor their status and performance, and reassign routes if needed.

Driver management

Manage your drivers’ profiles, schedules, locations and preferences.

Routing

Optimize your routes using advanced algorithms and data sources, saving you time and money on fuel, maintenance and labor costs.

Alerts/Notifications

Receive smart notifications on your phone or email about your orders, deliveries, ETA’s and more.

Delivery tracking

Tack your deliveries in real-time using the app or the website.

Online ordering

Accept orders from customers online using the app or the website.

Upper Route Planner Details

Upper Route Planner has a rich variety of plans, which you can explore. Here are its plans and pricings and their features:

Essentials plan

This plan is suitable for businesses that plan up to 3 drivers with up to 250 stops per route. It costs $100 per month or $80 per month if billed annually, and includes the following features:

  • Import stops with Excel or CSV file
  • One-click driver dispatch
  • Pickup and delivery options
  • Avoid delivery constraints
  • Navigation map option
  • Select vehicle type
  • Driver notes
  • Expected time to arrive (ETA)
  • Passive driver tracking
  • Export to Garmin
  • Proof of delivery (photo/signature)
  • Customer notification (2500 SMS)
  • Active driver tracking
  • Custom API / FTP integration

Growth plan

This plan is suitable for businesses that plan up to 5 drivers with up to 500 stops per route. It costs you $200 per month or $160 per month if you choose an annual plan, and includes all the features of the Essentials plan, plus the following features:

  • Set stops priority
  • Curbside delivery
  • Reorder routes
  • Set time window
  • Contact/address book

Leader plan

This plan is suitable for you if your business plans up to 10 drivers with up to 1000 stops per route. Choose a monthly plan, and pay $400 per month, or an annual plan at $320 per month, It includes all the features of the Growth plan, plus the custom field feature.

Champion plan

This plan is suitable for businesses that plan up to 20 drivers with up to 2000 stops per route. The monthly cost is $800 or $640 if you choose annual billing, and includes all the features of the Leader plan, plus the advanced optimization algorithms feature.

Please note that you can also try Upper Route Planner for free for 14 days before deciding to purchase it. All you need to do is sign up for a free trial on their website and start planning your routes. You can cancel any time before the trial ends and you won’t be charged anything.

Where Upper Route Planner Stands Out

See the unique features that give Upper Route Planner a competitive edge in the market:

  • It is the top multi-stop route planner of 2023, according to some reviews.
  • It is the only route planning software that can handle real-time traffic and weather data, and optimize routes for efficiency and cost-effectiveness.
  • It is the only route planning software that can capture proof of delivery digitally, collect customer signature on phones after deliveries, capture photos to confirm delivery, and add notes for team if you need it.
  • It is the only route planning software that can send automated notifications to customers about their orders, deliveries, ETA’s and more.
  • It is the only route planning software that can integrate with popular delivery platforms like Uber Eats, DoorDash, Postmates and more.
Where Upper Route Planner Falls Short

Be aware that the Upper Route Planner has some drawbacks. Here are some of them:

  • It takes a longer time to optimize routes, unlike other route planning software.
  • It frequently crashes and freezes, ruining your planning experience. It takes more time to get to your destination and has lower optimisation quality than manual route planning.
  • It has no navigational aids, and the driving directions are inaccurate.
  • It does not allow you to make any changes to your itinerary or change your mind on movement plans.
  • It lacks an integrated navigation feature and makes you rely on third-party applications like Google Maps or Waze for navigation.
Alternatives to Upper Route Planner

Looking for alternatives to Upper Route Planner, check out any of these:

Route4Me

Offers similar features to Upper Route Planner, such as real-time traffic updates, route optimization, driver dispatching and more. Optimize your delivery routes based on expert routing rules or user-defined criteria like driver qualifications and experience, vehicle and cargo characteristics (such as weight, volume, temperature and humidity), and physical constraints (such as narrow aisles, lifts, corners, curves, turns and turnabouts). Take advantage of the option to customize your routes with consideration for things such as fuel consumption, vehicle type, traffic conditions, and customer demand. You can enter your pickup and drop-off locations manually or use GPS data from your drivers’ smartphones. You can also integrate SimpliRoute with other software applications such as Shopify, WooCommerce, Mailchimp, Zapier, and more. It also has a free trial version that you can try before buying

SmartRoutes

This is a robust alternative to Upper Route Planner that is specifically useful for efficient route optimization. It is a powerful and flexible route planning and optimization software that uses advanced routing algorithms to find the best routes for your deliveries, and it has a  vehicle capacity management system that allows you to adjust your routes based on the number and type of vehicles you have. It also offers a delivery-on-time service that ensures your drivers deliver your orders on time and with accuracy. Additionally, it has a customer communication system that lets you send notifications, confirmations, and receipts to your customers via email, SMS, or app; a proof of delivery system that captures and verifies the delivery of your orders and generates reports for you, and an integration system that connects SmartRoutes with various ERP, inventory, CRM and other systems to streamline your business processes

Routific

This is another powerful alternative to Upper Route Planner that focuses on efficient route optimization and provides a range of features to enhance delivery management. It is a smart and simple route optimization and dispatching software that uses a predictive ETA engine to assign the best routes for your drivers. It has an intuitive interface, real-time driver tracking that lets you monitor your drivers’ location, speed, fuel level, and ETA in real-time., and integration system that connects Routific with various online ordering, e-commerce, food delivery and other systems to automate your order fulfillment. It has an auto-assign feature that automatically assigns the best available driver for each order based on their location, availability, and preferences, and a driver chat feature that allows your drivers to communicate with each other and with you during their deliveries.

Onfleet

This is a comprehensive logistics management software that includes route planning as one of its core features. It allows you to make your own routes that take into account factors like travel time, traffic, weather, and specific customers’ needs. In addition to tracking your drivers’ whereabouts and activity, you may also receive instant notifications whenever there are problems or delays. It contains a driver chat function so that your drivers can talk to each other and you while making deliveries, and an auto-assign tool that chooses the best available driver for each order based on their location, availability, and preferences. Other than that, Onfleet includes an integration system that lets you automate your order fulfilment by linking it to a wide variety of online ordering, e-commerce, food delivery, courier, prepared meals, drinks, furniture, and construction systems.

SimpliRoute

This is a flexible and scalable route planning software that helps you optimize your delivery routes based on various scenarios such as peak hours, weather changes, road closures, and customer feedback. It has an expert routing system that matches customer requests with routes and driver or vehicle availability. It also has a constraints system that defines and implements constraints such as maximum distance or number of required stops; an adjustments system that allows administrators to override schedules when unexpected changes occur; an ETA optimization system that allows users to establish and change priorities for routing activities. A real-time dynamic routing system that automatically adjusts routes based on predefined rules; An analytics system that allows users to analyze the performance of different routes or schedules; A time and costs system that tracks time (for travel, load/unload, etc.) and the associated costs. A productivity system that monitors driver productivity based on KPIs such as time to destination. You can also integrate SimpliRoute with other software applications such as Shopify, WooCommerce, Mailchimp, Zapier, and more.

Customer Reviews

Upper Route Planner has a rating of 4.7 out of 5 stars from 5 reviews on G2, 5 out of 5 from 3 reviews on Capterra, 5 out of 5 stars from 3 reviews on Software Advice,  4.4 out of 5 stars based on 16 reviews on Google Play, 4.8 out of 5 stars based on 1,000 reviews on Upper Inc and 4.4 out of 5 stars based on 1,294 reviews on JustUseApp. Upper Route Planner Optimizer scores 4.4 out of 5 from 1,358 reviews on Apple.

Users praise Planner for its user-friendliness, customer service, route-optimization features, simplicity, speed, functionality, accuracy, flexibility, reliability, and convenience. However, some customers complain about the app’s lack of a built-in navigation feature, which forces them to rely on third-party apps, as well as frequent crashes, glitches, and freezes.

Pro Tips

Use the Upper Route Planner to avoid delays by planning your routes in advance, avoiding peak hours, choosing the best routes for your drivers, and using real-time data to adjust your plans.

Use Upper Route Planner to use proof of delivery (POD) to increase transparency and customer satisfaction.

Explore the features on the Upper Route Planner to capture signatures and photos easily, resolve customer claims faster, and avoid paperwork

Use the Upper Route Planner to delight your customers with smart notifications that let them know when their deliveries will be made, where they are, and if there are any issues. You can also customize email and text notifications at any time.

Use the Upper Route Planner to create a comprehensive strategy to maximize revenue from route optimization.

Monitor your drivers’ availability and requirements by location, increase cross-fleet productivity, minimize miss-delivery and re-delivery, maintain consistent customer communication, and automate importing the data.

Use Upper Route Planner to access real-time data from various sources, such as GPS, weather, traffic, and more, and interact with your drivers in real-time to get feedback, updates, and suggestions.

Use Upper Route Planner to continuously evaluate and enhance your route planning and optimization tactics based on various metrics, such as delivery time, cost, customer satisfaction, and more. You can also compare different scenarios and outcomes using Upper Route Planner’s analytics dashboard

Recap

The time, money, and gas you save with Upper Route Planner is well worth the price of the programme. It contains a lot of useful functions and features, but it also has certain restrictions. Before utilizing it, think about what works best for you. Upper Route Planner is a viable option if you are looking for dependable and effective software. Explore other options if you need something more sophisticated or adaptable.

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