Table of Contents
Our Verdict
If you are a carrier looking for a better way to find and book loads, pick your interest in Convoy Loadboard. It is a digital freight network that connects you with shippers through an online platform and a mobile app. It has some benefits for you, such as free quick pay, automated bidding, and access to dedicated contracts.
However, it also has some risks, such as low rates, frequent cancellations, and poor customer service. If you want to go by the experiences that many other carriers have shared on Convoy, you can say Convoy Loadboard is not a reliable or trustworthy partner for freight transportation. It may be good for some occasional loads, but not for long-term or consistent business. Therefore, be cautious when using Convoy Loadboard. It is not the best option for you.
Pros
- Free quick pay with 100% app use and 100% tracking.
- Automated bidding and access to dedicated contracts.
- Expanded reach and reduced costs for shippers and freight brokers.
- Ability to use Convoy’s trailer on back hauls for loads from other sources.
- Customized features and ratings for carriers and shippers.
Cons
- Low rates and frequent cancellations for carriers.
- Poor customer service and communication.
- Unreliable and untrustworthy partner for freight transportation.
- Limited load availability and locations.
- Competitive and saturated market for carriers.
>>>MORE: Freight Finder Loadboard Review
Who Convoy Loadboard Is Best for?
Consider Convoy Loadboard if you are a carrier, shipper, or broker who:
- Wants to simplify the process of freight matching by using innovative tools from Convoy.
- Wants to access free quick pay, dedicated contracts, and customized features.
- Values convenience and flexibility over profitability and reliability
- Wants to eliminate the need to use freight brokers and reduce costs.
- Wants to use Convoy’s trailer on back hauls for loads from other sources.
Who Convoy Loadboard Is Not Right For?
Know that Convoy Loadboard is not right for you if you are a carrier, shipper, or broker who:
- Is looking for high rates, reliable loads, and excellent customer service.
- Values profitability and reliability over convenience and flexibility.
- Does not want to risk violating contractual non-compete and exclusivity clauses with other load boards, such as DAT.
- Wants to have more control and transparency over the freight matching process
- Does not meet Convoy’s compliance standards, such as CSA Safety Rating, operating authority status, or Convoy safety score.
What Convoy Loadboard Offers?
- Load board
- Free quick pay
- Automated bidding
- Dedicated contracts
- Convoy’s trailer
- Customized features and ratings
Convoy Loadboard Details
Load board
Think of this as an online marketplace or matching system that allows you to find carriers for your loads. If you are a carrier, it can also help you find loads to keep your truck full and maximize your earnings.
Free quick pay
Know that this is a payment option that allows you to get paid in two business days for free or within eight hours for a 1.5% fee, as long as you use the Convoy app and provide tracking.
Automated bidding
With this feature, you can set your preferred lanes and rates, and automatically bid on loads that match your criteria. Consider using this feature if you are a carrier.
Dedicated contracts
If you are a carrier, think of this as a program that gives you access to exclusive, long-term contracts with shippers, based on your performance and ratings.
Convoy’s trailer
Consider this service if you want to use Convoy’s trailer on back hauls for loads from other sources, reducing the need to deadhead or find a return load.
Customized features and ratings
Use this set of tools to customize your profile, preferences, and notifications, as well as rate and review each other’s service quality.
>>>PRO TIPS: Load Boards for Brokers
Where Convoy Loadboard Stands Out
Innovative Tools
Be glad that with Convoy Loadboard, you can use innovative tools to simplify the process of freight matching, such as automated bidding, dedicated contracts, and customized features.
Convenient Services And Productivity
On Convoy Loadboard, you can enjoy the convenience for carriers and shippers, such as free quick pay, access to Convoy’s trailer, and a mobile app.
Cost-effective
Reduce costs for shipping and freight broking by eliminating the need to use intermediaries and providing competitive rates. Note that this can only be possible if you choose Coverage.
Flexible User Interface
Convoy Loadboard allows carriers and shippers to choose their preferred lanes, rates, and loads, as well as communicate and rate each other’s service quality13.
Expansive Coverage
Convoy Loadboard expands the reach and availability of your service whether you are a carrier or shipper nationwide. The platform posts thousands of loads and trucks on its online marketplace.
Where Convoy Loadboard Falls Short
Low Rates and cancellations
Some carriers like you have reported that Convoy Loadboard offers low rates and frequently cancels loads, leaving them stranded or losing money.
Poor Customer service and communication
Be aware that on Convoy Loadboard, you may experience poor customer service and communication. Many carriers complain about this and it makes it difficult to resolve issues or get support.
Not a Dependable Platform
Note that you may experience dissatisfaction with the Convoy Loadboard as it lacks reliability and trustworthiness.
Limited Availability
When you think of availability and locations, Convoy Loadboard only has limited load availability and locations, especially in certain regions or markets
High Competition
You may face challenges with Convoy Loadboard due to the high competition and saturation of the market, making it harder to find and book loads.
How to Qualify for Convoy Loadboard
To qualify for Convoy Loadboard, you need to meet the following requirements:
- Have a valid operating authority and insurance
- Have a Satisfactory or Not Rated FMCSA Safety Rating
- Have a Convoy safety score of 85 or higher
- Have a smartphone with the Convoy app installed
- Have a trailer that matches the load type, or use Convoy’s trailer for Power Only loads
- Sign a Trailer Use Agreement for Power Only loads
- Haul at least 10 loaded shipments in the past 60 days
- Maintain an excellent or acceptable quality rating for on-time performance, falloffs, and app usage
How to Apply for Convoy Loadboard
To apply for Convoy Loadboard, you need to follow these steps:
- Download the Convoy app from the Google Play Store or the Apple App Store.
- Sign up through the app or contact Convoy at 855-5-CONVOY or [email protected]
- Provide your valid operating authority and insurance information.
- Complete the compliance and safety checks.
- Set your preferred lanes and rates.
- Start finding and booking loads on the app.
>>>GET SMARTER: Landstar Loadboard Review
Alternative to Convoy Loadboard
If you are looking for an alternative to Convoy Loadboard, here are four 6 options that you can consider:
Sagisu
Choose this if you need a digital freight platform that connects shippers and carriers in real time. It offers features such as instant booking, live tracking, smart pricing, and automated invoicing. Sagisu is a good alternative to Convoy Loadboard if you are looking for a fast and easy way to find and book loads, without the hassle of paperwork or intermediaries. Sagisu also claims to offer better rates and service quality than other platforms.
Uber Freight
Do you need a mobile app that allows you to find and book loads from shippers? If yes, choose Uber Freight. It also provides benefits such as fast payment, rate transparency, and access to facilities ratings. Uber Freight is a popular alternative to Convoy Loadboard, especially if you are a carrier who is familiar with the Uber app and wants to have more control and flexibility over his/her schedule and earnings. Uber Freight also has a large network of shippers and carriers, as well as a reputation for innovation and reliability.
Freightview
This is a transportation management system that helps you (if you are a shipper) compare rates and book loads from multiple carriers. It also allows you (if you are a carrier) to manage your shipments and track your performance. Consider Freightview as a useful alternative to Convoy Loadboard, especially if you are a shipper who wants to save time and money by finding the best rates and carriers for his/her loads. Freightview also integrates with other platforms and software, such as QuickBooks and Shopify, to streamline the shipping process.
Returnloads.net
This is a UK-based load board that helps carriers find return loads and reduce empty miles. It also enables you to post your loads and find reliable carriers. Returnloads.net offers features such as:
- Load alerts: Receive notifications of new loads that match your criteria via email or SMS.
- Load planner: Plan your routes and find the best loads for your journey.
- Load map: View all the available loads and vehicles on a map and filter by location, date, and load type.
- Load reviews: Rate and review the service quality of shippers and carriers and check their ratings before booking a load.
- Load insurance: Get instant quotes and cover for your loads from trusted insurance providers.
- Load payments: Get paid faster and securely with Returnloads.net’s payment system.
Returnloads.net has three subscription plans: Basic, Standard, and Premium. The Basic plan is free and allows you to post up to 10 loads or vehicles per month. The Standard plan costs £29.99 per month and allows you to post unlimited loads or vehicles, access load alerts, and view contact details. The Premium plan costs £49.99 per month and includes all the features of the Standard plan, plus access to load planner, load map, load reviews, load insurance, and load payments.
Customer Reviews
On TruckersReport, a forum for truck drivers, a carrier posts a warning about Convoy Loadboard, claiming that it offers low rates, frequent cancellations, poor customer service, and unreliable loads. The post received 41 replies, mostly agreeing with the negative experience or sharing similar stories.
Contrary to TruckersReport, on Convoy’s website, there are several testimonials and reviews from carriers who praise Convoy Loadboard for its innovative tools, convenience, cost-effectiveness, flexibility, and expansiveness. The website also features videos and stories of carriers who have found success with Convoy.
Likewise, On FeaturedCustomers, a platform for customer references and testimonials, Convoy has a rating of 4.8 out of 5 stars, based on 145 reviews from shippers and carriers. The website also showcases 32 case studies and success stories from businesses that use Convoy.
Pro Tips
- Customize your search results to find the most relevant loads for your preferred dates, trailer equipment, and location.
- Use Convoy’s facility insights to learn about the shipper’s cancelation rates, average dwell times, facility experiences, and driver reviews before booking a load.
- Use automated bidding to set your preferred lanes and rates, and automatically bid on loads that match your criteria.
- Access and bid on dedicated contracts to get exclusive, long-term contracts with shippers, based on your performance and ratings.
- Use Convoy’s trailer on back hauls for loads from other sources, reducing the need to deadhead or find a return load.
- Use Convoy’s free quick pay option to get paid in two business days for free or within eight hours for a 1.5% fee, as long as you use the Convoy app and provide tracking.
- Use Convoy to gauge the market rates and understand where other carriers are accepting lower or higher rates than your fleet.
- Maintain a high quality rating for on-time performance, falloffs, and app usage to get rewarded by Convoy and win more bids.
Recap
Note that Convoy Loadboard is a digital freight network that connects shippers and carriers for freight transportation. It has some benefits, such as free quick pay, automated bidding, and access to dedicated contracts. However, it also has some drawbacks, such as low rates, frequent cancellations, and poor customer service. Many carriers have shared their negative experiences with Convoy on their website or other forums.
Convoy Loadboard is not a reliable or trustworthy partner for freight transportation. It may be good for some occasional loads, but not for long-term or consistent business. Therefore, be cautious when using Convoy Loadboard. It is not the best option for you. There are other alternatives that you can consider, such as Sagisu, Uber Freight, Returnloads.net, and Freightview.
