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You already know that last mile delivery is the final and most crucial stage of the delivery process. This is the moment when your customers receive their orders and form their impressions of your business. However, do you know it is also the time when you face the most challenges, such as traffic congestion, route changes, customer expectations, and delivery costs? For instance, How can you ensure that your last mile delivery is fast, efficient, accurate, and satisfying for both you and your customers?
The answer is simple: you need the best last mile delivery software and apps. You can use the software and apps to save time, money, and resources by finding the best routes for your drivers, dispatching them to their destinations, monitoring their progress and status, collecting proof of delivery, sending customer notifications, and generating reports and analytics.
But how do you find the best last mile delivery software and apps? How do you compare them and choose the one that suits your needs? That’s where this article comes in.
Read this article to find some of the best last mile delivery software and apps and a brief overview of each software and app, its features, pros, cons, and more. You can also get links to software websites or apps where you can learn more about them or try them out for free.
Are you ready to discover the best last mile delivery software and apps? Let’s get started!
- Upper Route Planner
- OptimoRoute
- Onfleet
- SmartRoutes
- Circuit
- Routific
Overview of the Best Last Mile Delivery Software And Apps
How to Choose the Best Last Mile Delivery Software And Apps
Pros & Cons of Last Mile Delivery Software And Apps
What to Watch Out For
Pro Tips
>>>MORE: Best Truck Routing Software
1. Upper Route Planner
9.8/10
Consider this option if you need multi-stop route planning and optimization software that can help you plan and schedule multiple routes in advance, assign service time and time windows, prioritize urgent deliveries, dispatch routes to drivers, collect proof of delivery, send customer notifications, track driver location, and progress, and make last-minute changes on the go.
- Has a user-friendly interface.
- Supports web and mobile platforms.
- Allows importation of contacts and addresses from CSV or Excel files or directly from the contact book.
- Gives a free trial and friendly pricing plans.
- Gives unique analytics and reports on route performance, driver behavior, fuel consumption, and more.
- Lacks integration with other software or platforms such as e-commerce, CRM, or ERP systems.
- Has no live chat or phone support for customers.
- Lacks features for fleet management, inventory management, or invoicing.
- May not be suitable for large-scale or complex delivery operations.
- Employs a smart algorithm that considers various factors such as traffic, distance, speed, and road conditions to create the most efficient routes for your drivers.
- Allows various parameters for each route, such as service time, time windows, priority, and vehicle type.
- Enables dispatchment of routes via email or SMS, or through other apps such as WhatsApp or Google Maps.
- Allows you to collect proof of delivery using photos, signatures, barcodes, or QR codes.
- Allows monitoring and managing of delivery operations with real-time tracking, live chat, alerts, and notifications.
2. OptimoRoute
9.7/10
Pick this software and get an automated route optimization and delivery management software that helps you create optimal routes based on various constraints such as time windows, vehicle capacity, driver skills, and more.
- Offers flexible and customizable to suit your business needs and scenarios.
- Integrates with various platforms and software such as Shopify, WooCommerce, and QuickBooks.
- Offers a free trial and transparent pricing plans.
- Gives advanced features such as predictive weather, dynamic re-optimization, and multi-day planning.
- Lacks user-friendly interface.
- Lacks offline mode or manual mode.
- Lacks features for customer feedback, ratings, or reviews.
- May not be compatible with some devices or browsers.
- Offers flexibilities and customizations that suit different business needs and scenarios.
- Integrates with various platforms and software such as Shopify, WooCommerce, and Zapier.
- Offers a free trial and friendly pricing plans.
- Gives advanced features such as predictive weather, dynamic re-optimization, and multi-day planning.
3. Onfleet
9.5/10
Do you like an automatic dispatch and delivery management software that can help you streamline your last mile delivery operations? You on the right spot. You can use it to assign tasks to drivers based on their availability, location, and capacity.
- Has a simple and intuitive interface.
- Supports both web and mobile platforms.
- Integrates with various platforms and software such as Shopify, WooCommerce, and Squarespace.
- Offers a free trial and flexible pricing plans.
- Offers powerful analytics and insights on delivery performance, driver efficiency, and customer satisfaction.
- Does not offer route optimization or planning features.
- Lacks features for fleet management, inventory management, or invoicing.
- Lacks multi-stop or multi-pickup deliveries.
- May encounter legal restrictions in some countries.
- Has a simple and intuitive interface and a sleek design.
- Supports both web and mobile platforms and works well on any device.
- Integrates with various platforms and software such as Shopify, WooCommerce, and Squarespace.
- Offers a free trial and flexible pricing plans.
- Provides powerful analytics and insights on delivery performance, driver efficiency, customer satisfaction, and more.
4. SmartRoutes
9.1/10
Choose this software if you need route planning and delivery management software that you can use to streamline your entire delivery process.
- Has a user-friendly interface.
- Supports both web and mobile platforms and syncs across devices.
- Has a free trial and favorable pricing plans.
- Saves time, money, and emissions by finding the best way to deliver goods or services.
- Lacks third-party integration.
- Has no features for fleet management, inventory management, or invoicing.
- Lacks offline mode and manual usage.
- May not be suitable for large-scale or complex delivery operations.
- Has a smart algorithm that considers various factors such as traffic, distance, speed, and road conditions to create the most efficient routes.
- Permits different parameters for each route, such as service time, time windows, and priority.
- Permits dispatching of routes to your drivers via email or SMS, or through other apps such as WhatsApp or Google Maps.
- Allows you to collect proof of delivery from your drivers using photos, signatures, barcodes, or QR codes.
- Monitors and manages your delivery operations with real-time tracking, live chat, alerts, and notifications.
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5. Circuit
9.0/10
Go for this option if you want route optimization and delivery tracking software that can help your drivers get routes that work, avoid traffic, and find addresses fast.
- Has a user-friendly interface and a sleek design.
- Supports both web and mobile platforms and works well on any device.
- Gives a free trial and flexible pricing plans based on the number of stops per month.
- Provides advanced features such as predictive weather, dynamic re-optimization, and multi-day planning.
- Helps drivers finish work early every day.
- Lacks third-party app integration.
- Lacks offline mode or manual mode.
- Lacks features for customer feedback, ratings, or reviews.
- Lacks compatibility with some devices or browsers.
- Has a simple and intuitive interface.
- Supports both web and mobile platforms.
- Offers a free trial and flexible pricing plans.
- Has advanced features such as predictive weather, and dynamic re-optimization.
- Helps drivers finish work early every day.
6. Routific
8.8/10
Imagine automated route optimization and delivery management software that helps you create optimal routes based on various constraints such as time windows, vehicle capacity, and driver skills. Choose it if you want to track your driver’s location and status in real time, collect proof of delivery, send customer notifications, and gather feedback.
- Has a flexible and customizable interface.
- Integrates with various platforms and software such as Shopify, WooCommerce, and QuickBooks.
- Has a free trial and transparent pricing plans.
- Renders powerful analytics and insights on delivery performance, and driver efficiency.
- Cuts costs by 40% by using its proprietary algorithms to optimize your business’s routes.
- Has a steep learning curve.
- Lacks support for multi-stop or multi-pickup deliveries.
- Lacks features for fleet management, inventory management, or invoicing.
- Lacks wide range availability.
- Has a flexible and customizable interface to suit different business needs and scenarios.
- Offers multiple integrations.
- Offers a free trial and transparent pricing plans.
Overview of the Best Last Mile Delivery Software And Apps
Don’t forget that last mile delivery software and apps are solutions you can use to deliver the best possible service to your customers. With these apps and software, you can plan, optimize, manage, and track your last mile delivery operations. Do you know their advantages? They help you save time, money, and resources by finding the best routes for your drivers, dispatching them to their destinations, monitoring their progress and status, collecting proof of delivery, sending customer notifications, and generating reports and analytics.
However, last mile delivery software and apps have different pros and cons, such as ease of use, customization, integration, pricing, support, performance, and accuracy. In addition, they offer you different trials and plans, such as free trials, pay-per-use plans, monthly plans, annual plans, and more.
How to Choose the Best Last Mile Delivery Software And Apps
Follow these steps to choose the best last mile delivery software and apps:
- Have a clear idea of what you want to achieve and what you need from a last mile delivery software and app.
- Research the market and compare the options.
- Look for features that match your objectives and requirements, such as route optimization, delivery management, fleet management, inventory management, invoicing, customer communication, proof of delivery, real-time tracking, analytics, and more.
- Test the solutions and get feedback. You can do this by signing up for a free trial or a demo and using the solutions in real-life scenarios.
- Make a decision and implement the solution.
Pros & Cons of Last Mile Delivery Software And Apps
Pros
- Helps you save time, money, and resources.
- Helps your business increase its competitive edge by offering fast, reliable, and transparent delivery services.
- Reduce your business’s environmental impact by minimizing fuel consumption, emissions, and congestion.
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Cons
- Requires a high initial investment in terms of hardware, software, training, and maintenance costs.
- May not be compatible with some devices or browsers, or may not work well in areas with poor internet or GPS connectivity.
- May not be available in some countries or regions due to legal or regulatory restrictions.
What to Watch Out For
- Look for the features that match your objectives and requirements, such as route optimization, delivery management, fleet management, inventory management, and invoicing
- Compare the pricing and plans of different solutions and see which one offers the best value for your money.
- Check the ratings and reviews of different solutions from customers and experts and see how they rate their experience and satisfaction with each solution.
- Check how easy or difficult it is to implement and use each solution and see if they provide adequate training and guidance for you and your drivers.
Pro Tips
- Define your objectives and requirements.
- Research the market and compare the options.
- Evaluate the features and benefits.
- Test the solutions and get feedback.
- Make a decision and implement the solution.
Recap
Now that you are familiar with the best last mile delivery software and apps that can help you optimize and manage your delivery operations, you can see that these solutions can help you save time, money, and resources. They can help you find the best routes for your drivers, dispatch them to their destinations, monitor their progress and status, collect proof of delivery, send customer notifications, and generate reports and analytics. Note that you can use the best last mile delivery software and apps to improve customer satisfaction by delivering on time, providing real-time updates, gathering feedback, and resolving issues.
In addition, don’t forget the tips on how to choose the best last mile delivery software and app for your business. You need to define your objectives and requirements, research the market and compare the options, evaluate the features and benefits, test the solutions and get feedback, and make a decision and implement the solution.
