ProTransport Review

(July 2024)

ProTransport-Review

Table of Contents

Our Verdict

In the trucking industry, ProTransport is a robust solution for trucking businesses and freight brokers of all sizes. It succeeds in simplifying dispatch, accounting, and communication with the smooth operation of vital tools like GPS tracking and QuickBooks. Its user-friendly interface and customization options are its additional advantages.

However, there’s room for growth. Its support response time needs to be faster, and 24/7 availability is a valuable addition for it to consider. It sometimes feels a bit dated, and more features for larger fleets are also welcome enhancements for it to go for.

ProTransport simplifies operations, suits your business needs, boosts cash flow with factoring services, and facilitates in-depth decision-making through comprehensive reporting. Despite a few limitations, it’s a valuable tool for your trucking business if you desire to optimize your operations.

RTS International
9350 Metcalf Ave Overland Park KS 66212
866-289-8766
www.pro-transport.com

Pros

  • Assists in effectively managing all facets of your trucking business, encompassing safety, dispatch, accounting, reporting, driver communications, and factoring.
  • Integrates with GPS tracking, fuel cards, QuickBooks, ELDs, IFTA, and other essential tools.
  • Stands out for its user-friendly interface, flexibility for customization, and affordability.
  • Offers various driver management categories, including driver profiles, driver assignments, safety protocols, maintenance scheduling, and accounting procedures.

Cons

  • Needs to improve support center response time
  • Is a bit outdated and needs a modern version with more features, especially for larger fleets.
  • Needs to enhance customer support availability to 24/7 support, as there are times when its service is slow.
Who ProTransport Is Best For
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ProTransport is the ideal choice for you if you:

  • Operate a trucking company, whether you run a small, medium, or large trucking company
  • Are a freight broker looking to optimize logistics and operations.
  • Manage a fleet and need tools to enhance safety, dispatch, and communication within your fleet.
  • Prioritize safety compliance and risk reduction in your business.
  • Seek to optimize dispatch operations, ensuring efficient fleet utilization and task management.
  • Are looking to simplify your accounting processes.
  • Want to generate detailed reports, providing insights for informed decision-making.
  • Desire to enhance communication with your drivers, which is essential.
  • Want to manage your factoring processes, ensuring a steady cash flow for your business.
  • Need to use external features like GPS tracking, fuel cards, QuickBooks, ELDs, and IFTA reporting.
Who ProTransport Isn’t Right For

Seek alternatives to ProTransport if you:

  • Run a business that falls outside of the trucking industry, or if you have transportation needs related to public transit, rail, air, or sea
  • Lack reliable Internet access because ProTransport is a cloud-based software that relies on Internet connectivity
  • Prefer on-premise software with hosts on your own servers
  • Are looking for straightforward, easy-to-use software without the need for extensive customization, integration, or training and support to use it effectively
What ProTransport Offers
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Dispatch

Schedule trips your efficiently. Allocate your vehicles based on driver availability, optimize routes, and meet delivery deadlines. This keeps your fleet organized and ensures on-time service.

Accounting

Manage your finances efficiently. Track maintenance and repair expenses, fuel costs, and other expenditures. Accurate accounting helps you monitor your fleet’s financial health and make informed decisions.

Driver Communications

Give your driver current information. Provide your drivers with maintenance schedules, safety regulations, and instructions for dealing with on-road issues. Effective communication prepares your drivers and prevents breakdowns.

Safety

Prioritize safety at all times. Implement safety protocols, conduct regular vehicle inspections, and provide driver training. Ensure compliance with industry regulations and maintain roadworthy vehicles.

Fleet Maintenance

Maintain your vehicles regularly. Schedule services, preventive maintenance, and necessary repairs. Timely maintenance extends your truck’s lifespan and reduces unexpected breakdowns.

Factoring

Consider factoring for financial flexibility. Sell your accounts receivable to receive immediate payments. This improves cash flow, making it easier to cover maintenance expenses and manage fleet costs.

Reporting

Analyze your fleet’s performance. Collect and evaluate data on fuel consumption, maintenance costs, downtime, and more. Identify trends and make data-driven decisions to enhance fleet efficiency.

ProTransport Details

Accounting

Streamline your accounting with ProTransport, which simplifies your financial processes. It handles petty cash, accounts receivable, accounts payable, billing, and profit/loss effortlessly. You can also create invoices, prepare statements, import fuel card data, calculate taxes, and much more. Plus, ProTransport easily serves you with QuickBooks for smooth data transfer.

Dispatch

Managing dispatch operations is now easier. ProTransport offers a live dispatch board, integrated GPS for tracking your trucks, two-way text messaging, scheduling, ETA alerts, and geofencing. Assign drivers, create load entries, generate rate confirmations, and send invoices all in one place.

Driver Communications

Stay in constant communication with your drivers using ProTransport’s embedded two-way text messaging. Send and receive messages, update load statuses, request documents, and monitor your drivers’ location and activity through GPS tracking.

Factoring

Boost your cash flow with ProTransport’s factoring services. Sell your invoices to ProTransport and get payment faster, without waiting for customers to pay. Access online reports and statements for your factoring account within the software.

Fleet Maintenance

Keep your fleet in top-notch condition with ProTransport’s fleet maintenance modules. It covers preventive maintenance, repairs, inspections, inventory management, warranty tracking, tire management, and more. Store all your driver, truck, and trailer documents and receive alerts for expiration dates.

Reporting

Make knowledgeable decisions and measure your performance with ProTransport’s reporting capabilities. Generate reports on driver productivity, cost analysis, revenue control, fuel consumption, maintenance costs, and more. Customize your reports to meet your specific needs.

Safety

Prioritize safety with ProTransport. Receive alerts for expiring documents, inspections, licenses, and permits. Track driver performance, violations, accidents, and incidents using the software, ensuring the safety of your drivers and vehicles.

>>>PRO TIPS: Axon Review

Where ProTransport Stands Out
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Simple Operations

ProTransport offers an intuitive and customizable platform. Its user-friendly interface, real-time dispatch board, integrated two-way text messaging, and document upload manager, among other features, empower you to improve your operations effortlessly.

Custom Requirements

With ProTransport, you can fit it to meet your unique requirements and preferences. This adaptability ensures that it aligns effortlessly with your business processes.

Cash Flow

Take advantage of ProTransport’s factoring services to enhance your cash flow. Sell your invoices to ProTransport and expedite your payments, eliminating the waiting period for customer payments. Access online reports and statements for your factoring account directly through the software.

Wise Decision-Making

ProTransport equips you with comprehensive reports and statistics to help you assess your company’s performance and make strategic decisions. Generate reports on driver productivity, cost analysis, revenue control, fuel consumption, maintenance expenses, and more. The software also enables you to customize reports to meet your specific needs.

Where ProTransport Falls Short

Customer Support

Its software currently lacks 24/7 customer support and occasionally experiences sluggish response times.

Extensive Features

It needs its software’s functionality to include the capability to upload or attach images to maintenance entries. This feature facilitates the convenient pairing of photos with maintenance records.

How to Apply for ProTransport

To apply for ProTransport, you can follow these steps:

  • Visit the official website of ProTransport and click on the “Contact Us Today” button.
  • Fill out the online form with your name, email, phone number, and company name, and make sure you select the service(s) you are interested in.
  • Click on the “Contact Sales” button, and a salesperson or representative reaches out to you as soon as possible to discuss further details.
  • Alternatively, you can call the ProTransport team at (888) 804-8187 and speak to a representative who guides you through the application process.
Alternatives to ProTransport

Transport Pro

Embrace the power of cloud-based fleet management! Whether you’re a small or large trucking company or freight broker, Transport Pro supports you. It streamlines bookkeeping, load management, dispatching, brokerage, equipment maintenance, operational reports, and more. Plus, it works well with GPS tracking, fuel cards, QuickBooks, ELDs, and IFTA.

LoadMaster

Looking for a comprehensive dispatch management system with integrated accounting? Look no further. LoadMaster is your ideal partner, optimal for truckload carriers of all sizes. It handles everything from billing and payroll to load planning and fuel optimization. Plus, it syncs perfectly with GPS tracking, fuel cards, ELDs, and IFTA.

drayOS

If you’re in the drayage business, drayOS is your go-to cloud-based transportation management system. It simplifies dispatching, invoicing, driver management, and document handling. It also supports GPS tracking, ELDs, and IFTA. It’s a game-changer for drayage carriers of any size.

Tenstreet

For trucking companies of all sizes, Tenstreet offers a cloud-based solution to streamline driver recruiting and retention. It simplifies tasks like driver applications, background checks, onboarding, and performance management. Also, it effortlessly merges with ELDs and IFTA to keep your operations running smoothly.

PC*Miler

Need top-notch map data and technology for routing and mileage calculations? PC*Miler is your answer. Perfect for commercial vehicles of any size, it optimizes toll costs and fuel efficiency. And, it seamlessly works with ELDs, GPS tracking, and IFTA, making it a must-have for your fleet.

>>>GET SMARTER: drayOS Review

Customer Reviews

ProTransport boasts an impressive 5.0 out of 5.0 rating based on 11 Capterra reviews. Users consistently laud its ease of use, top-notch customer service, and the wealth of features it offers. From inspection management to trip logs, billing, safety, and compliance management, and more, ProTransport covers every aspect of fleet operations. Customers also praise its cost-effectiveness, making it a valuable choice for businesses of all sizes.

However, reviewers highlight areas for improvement, such as the inability to attach images to maintenance entries and an outdated design. Larger fleets find out that some essential features are missing.

These candid reviews also narrate how ProTransport transforms how trucking companies track business, manage drivers, handle accounting, and enhance overall efficiency. With ProTransport, you have a powerful tool to streamline your fleet operations and drive your trucking business to new heights.

Pro Tips
  • Compare Features and Pricing: Thoroughly evaluate the features and costs of various software options. Your goal is to find a solution that perfectly fits your needs and budget. Keep in mind that ProTransport’s pricing isn’t readily available online, so reach out to it for your quote.
  • Prioritize Integration: Look for software that easily works with your existing systems and devices, such as GPS, fuel cards, and accounting software. ProTransport proudly offers integration capabilities with a variety of platforms, including QuikQ Fuel Card, Transflo, PrePass, M2M In Motion, Motive, QuickBooks Online Advanced, Samsara, and more.
  • Check Customer Reviews: Check out customer reviews and ratings to gauge the software’s performance, ease of use, customer support, and overall value for your money. ProTransport earns favorable feedback from users on platforms like Capterra and GetApp.
  • Test with a Trial or Demo: Make no commitment until you have hands-on experience. Take advantage of ProTransport’s “Schedule a Demo” option available on its website. It’s also a good idea to request a live demo, giving you a firsthand look at how the software operates.
  • Opt for Cloud-Based Accessibility: Ensure the software is cloud-based, allowing you to access it from any device, anytime, and anywhere. ProTransport checks this box, offering compatibility with web browsers, Android, and iOS devices.
  • Embrace Scalability and Customization: Choose software that can grow and adapt to your business. ProTransport grants you the flexibility to customize your dashboard, reports, alerts, and other features as your business evolves.
  • Seek Comprehensive Functionality: Look for a software solution that covers all aspects of your trucking business, from dispatch and accounting to safety, reporting, and driver communication. ProTransport excels at providing an all-around solution.
  • Prioritize Real-Time Data and Analytics: Opt for a solution that offers real-time data and analytics to help you optimize your operations. ProTransport boasts features such as live dispatch boards, integrated GPS tracking, two-way messaging, scheduling, ETA alerts, geo-fencing, and more.
  • Prioritize User-Friendly Design: Save time and effort—select the software with an intuitive and user-friendly interface. ProTransport consistently receives high marks for ease of use from its customers.
  • Ensure Reliable Customer Support: Make sure it has reliable customer support. Your confidence comes from knowing that you can rely on responsive customer support when you need it. ProTransport provides various support options, including phone support, email/help desk support, a knowledge base, and in-person training.
Recap

ProTransport is a multi-purpose solution for your trucking business, offering a range of benefits. It specializes in managing safety, dispatch, accounting, and more, making it suitable for small to large fleets and freight brokers. It works hitch-free with essential tools like GPS tracking, fuel cards, and QuickBooks, enhancing your operational efficiency. Its user-friendly interface and customization options are standout features.

However, ProTransport isn’t without its shortcomings. Its support response time needs improvement, and it needs a modernized version with additional features, especially for larger fleets. It lacks extensive customer support availability, including 24/7 service.

If its features match your business requirements and you’re comfortable with the support constraints, ProTransport is a powerful tool to fine-tune your trucking enterprise.

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