Table of Contents
Our Verdict
Imagine a place where you can trust your car to be taken care of by experts who value honesty, integrity, and quality. A place where you can relax in a cozy waiting area, enjoy a complimentary shuttle service, and get a free inspection. A place where you can get the best automotive services at reasonable prices and promptly. Sounds like a dream, right?
Well, that place is Honest-1 Auto Care, a chain of auto repair and maintenance shops in the US. It offers a wide range of services, such as oil changes, brake repairs, engine repairs, transmission services, and more. It also educates you on the systems and services necessary to keep your vehicles in the best running condition possible.
But Honest-1 Auto Care is not perfect. It has some drawbacks that you must be aware of before you decide to visit its place. Some of these are High prices, long wait times, and transmission problems.
So, is Honest-1 Auto Care worth it? That depends on your preferences and expectations. If you are looking for a reliable, professional, and friendly service, Honest-1 Auto Care might be a good option for you. But if you are looking for a cheap, fast, and hassle-free service, Honest-1 Auto Care might not be the best choice for you.
The best way to find out is to check out the reviews from other customers on CARFAX, Yelp, and other platforms. You can also visit its website or its social media pages to learn more about its services and promotions. And of course, you can always give it a call or stop by its shop to see for yourself.
Do you know Honest-1 has over 100 locations in the United States? Yes, you can reach any of its branches in Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Nevada, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, and Wyoming.
Honest-1 Auto Care
Corporate Headquarters: 2701 Fairoak Ave, Anoka, Minnesota, 55303, United States.
Phone Number: (763) 600-7406
Website: www.honest1.com
Pros
- Offer a wide range of high-quality automotive services, such as oil changes, brake repairs, engine repairs, transmission service, and more.
- Educates you on the systems and services necessary to keep your vehicles in the best running condition possible.
- Values honesty, integrity, and quality.
- Has a clean and comfortable waiting area.
- Has hundreds of positive reviews from satisfied customers.
Cons
- Charges more than other shops for the same service.
- Requires long wait times to get your car serviced or repaired. Also, it lacks good communication as it doesn’t communicate well with its customers about the status of its car or the estimated time of completion.
- Has some problems with its transmission service.
Who Honest-1 Auto Care Is Best For
Consider Honest-1 Auto Care if you:
- Have a family of locally owned and operated auto repair and maintenance shops that offer a wide range of high-quality automotive services.
- Want a service that values honesty, integrity, and quality in its work.
- Want a service that provides a clean and comfortable waiting area, a complimentary shuttle service, and a free inspection for your vehicles.
- Prefer a service that has hundreds of positive reviews from satisfied customers.
Who Honest-1 Auto Care Isn't Right For
Honest-1 Auto Care may not be the best option for you if you:
- Want a cheap, fast, and hassle-free service that does not charge more than other shops for the same service.
- Need an auto care service that does not have long wait times to service or repair your vehicle.
- Love a service that does not have any problems with its transmission service and does not damage its customers’ transmission.
- Prefer to work with independent or local auto repair shops rather than a national chain.
What Honest-1 Auto Care Offers
- Oil Change
- Brake Repair
- Engine Repair
- Transmission Service
- Miscellaneous Services
Honest-1 Auto Care Product Details
Oil Change
Know that Honest-1 Auto Care provides oil change services for many different types of vehicles you may have, such as cars, trucks, SUVs, hybrids, and electric vehicles. It uses high-quality oil and filters to keep the engine running smoothly and efficiently.
Brake Repair
Get your brake repaired at your convenience with Honest-1 Auto Care. It offers brake repair services for all kinds of brake systems, such as disc brakes, drum brakes, anti-lock brakes, and more. It inspects, replaces, and adjusts the brake pads, rotors, calipers, and other components to ensure the safety and performance of your vehicle.
Engine Repair
Do you know you can also repair your vehicle engine at Honest-1 Auto Care? It provides engine repair services for various engine problems, such as overheating, misfiring, leaking, smoking, and more. The company diagnoses, fixes, and replaces the engine parts, such as spark plugs, belts, hoses, gaskets, and more.
Transmission Service
You can get transmission services for different types of transmissions, such as automatic, manual, CVT, and more. Honest-1 checks, flushes, refills, and repairs the transmission fluid and parts to prevent transmission failure and extend the life of your vehicle.
Miscellaneous Services
Apart from the above services, you can get other various services, such as air conditioning service, battery service, tire service, alignment service, suspension service, electrical service, and more. Note that Honest-1 also provides a free inspection of the vehicle to check for any potential problems or safety issues.
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Where Honest-1 Auto Care Stands Out
High-Quality Automotive Services
Honest-1 Auto Care offers you a wide range of services for different types of vehicles, such as cars, trucks, SUVs, hybrids, and electric vehicles. It has certified technicians who use state-of-the-art equipment and tools to perform various repairs and maintenance tasks, such as oil changes, brake repairs, engine repairs, transmission service, and more.
Honesty, Integrity, And Quality
Keep in mind that Honest-1 Auto Care prides itself on being honest and transparent with its customers. With Honest-1, you are safe because it doesn’t rip off or pressure its customers into unnecessary repairs. Rather, it educates you on the systems and services necessary to keep your vehicles in their best running condition possible. Another thing you may not know is that it provides clear and accurate estimates before starting any work and explains the work done and the charges after completing the service. In addition, it guarantees its work with a 3-year or 36,000-mile warranty.
A Clean, Comfy Waiting Area, Plus a Free Shuttle And Inspection
Honest-1 Auto Care strives to make your experience as comfortable and convenient as possible. It offers you a clean and cozy waiting area with free Wi-Fi, coffee, snacks, and a children’s play area. What a paradise! You can also enjoy a complimentary shuttle service to take you from your home to the office while your car is undergoing servicing.
Hundreds of Positive Reviews from Satisfied Customers on CARFAX, Yelp, And Other Platforms
Understand that Honest-1 Auto Care is highly reputable when it comes to reliability, professionalism, and friendliness. It has hundreds of positive reviews from satisfied customers on CARFAX, Yelp, and other platforms. Most of the customers are happy with their service, pricing, and timeliness.
Where Honest-1 Auto Care Falls Short
Transmission Service
Some customers have reported problems with their transmission after getting it serviced at Honest-1 Auto Care. They say that the shop does not do a proper job or damages their transmission.
Pricing
Understand that Honest-1 Auto Care charges more than other shops for the same service. In fact, some of its customers feel that some of the services are unnecessary or overpriced.
Wait Time And Communication
You may have to wait for hours to get your car serviced or repaired at Honest-1 Auto Care. Get ready for communication issues because the shop does not communicate well with its customers about the status of their car or the estimated time of completion. Wait time and communication are essential for customer satisfaction and convenience.
Chain vs Local
Many customers prefer local shops to national chains like Honest-1. They feel that local shops are more trustworthy, personalized, and flexible than chain shops. They also believe that local shops support the local economy and community better than chain shops. However, chain vs local is a matter of preference and loyalty for you if you want to choose the best option for your car and yourself.
How to Qualify for Honest-1 Auto Care
Follow these steps to Qualify or join the Honest-1 Auto Care:
- Pick one of the investment options on the Honest-1 platform to join its network. A single-unit start-up costs range from $205,650 – $659,150 and a multi-store development (3 stores) ranges from $774,875 – $2,314,875.
- Ensure a minimum net worth of $700,000 with at least $200,000 in liquid assets and a good credit report.
- Complete a short request for consideration and an introductory phone call with an Honest-1 team member. If you seem like a good fit, you are going to get an invitation to attend a discovery day and sign a franchise agreement.
- Fulfill many hours of on-the-job training and classroom training, as well as ongoing training as needed. Note that you need eight employees to run your car franchise.
- Pay ongoing fees, such as royalty percentages, advertising fees, and a potential renewal fee. The typical terms of the agreement run for a renewable period of twenty years.
How to Apply for Honest-1 Auto Care
- Meet the financial requirements for becoming a franchisee. You must have a minimum net worth of $700,000 with at least $200,000 in liquid assets and a good credit score.
- Complete a short request for consideration form on the Honest-1 website. An Honest-1 team member is going to contact you for an introductory phone call if you seem capable.
- Review the Franchise Disclosure Document, speak with other franchisees, and attend a discovery day at Honest-1 headquarters in Scottsdale, Arizona.
- Sign the franchise agreement and pay the initial franchise fee of $45,000.
- Complete the training program, which consists of two weeks of owners school and one week of managers school.
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Alternative to Honest-1 Auto Care
Express Oil Change & Tire Engineers
Choose this franchise if you want a fast and convenient oil change, tire service, mechanical service, and more. It has over 300 locations across 15 states. It even claims to provide high-quality service, fair pricing, and customer satisfaction.
Aero Auto Repair Vista
This is an independent and family-owned shop that offers comprehensive auto repair and maintenance services, such as brake repair, engine repair, transmission service, and more. Choose it if you live around the Vista, CA area.
Christian Brothers Automotive
Do you want a franchise that offers a wide range of automotive services, such as oil changes, brake repair, engine repair, transmission service, and more? If yes, consider Christian Brothers Automotive. It has over 200 locations across 30 states.
Midas
This franchise offers auto repair and maintenance services, such as oil changes, brake repair, tire service, muffler service, and more. You can access its branches in over 1,200 locations across the US and Canada.
Customer Reviews
On TrustPilot, Honest-1 Auto Care has a 2.9 rating out of 5 based on 10 verified reviews. In the reviews, some customers praise its honesty, integrity, and quality of work, while others complain about its pricing, wait time, and communication. However, on ConsumerAffairs, Honest-1 Auto Care has a 4.6 rating out of 5 based on 2,139 verified reviews. The reviews are mostly positive, with many customers expressing their satisfaction with their service, pricing, and timeliness. Likewise, Honest-1 Auto Care has a 4.5 rating out of 5 based on 79 reviews on Yelp. The reviews are mostly positive, with many customers praising their honesty, integrity, and quality of work. They also like the clean and comfortable waiting area, the complimentary shuttle service, and the free inspection.
Pro Tips
- Do your research: Do some research on its services, prices, reviews, and reputation. You can visit its website or check out its social media pages to learn more about its business model, culture, and promotions. In addition, read customer reviews available on various platforms, such as TrustPilot, ConsumerAffairs, and Yelp to get an idea of its quality, honesty, and customer satisfaction.
- Know your needs: Understand what your car needs and what your budget is. You can consult your owner’s manual or a trusted mechanic to find out what services your car requires and how often. You can also use online tools, such as RepairPal or AutoMD to get an estimate of how much the service should cost.
- Ask questions: Don’t be afraid to ask questions and get clarifications. You can ask them about its credentials, warranties, guarantees, and policies. You can also ask the company to explain the work it is going to do on your car and the charges they are going to apply.
- Give feedback: Remember to give feedback on the company’s service. You can thank Honest-1 for its good work or express your concerns if you are not happy. You can also leave a review on its website or on other platforms to share your experience with other customers.
Recap
In conclusion, Honest-1 Auto Care is a chain of auto repair and maintenance shops that promises high-quality, honest, and eco-friendly service. With it, you can access a wide range of services, such as oil changes, brake repairs, engine repairs, transmission services, and more. It provides a clean and comfortable waiting area, a complimentary shuttle service, and a free inspection. Check its reviews from satisfied customers on various platforms and remember its drawbacks, such as high prices, long wait times, and transmission problems. Honest-1 Auto Care is a good option for you if you value honesty, integrity, and quality in your auto care, but not for you if you prefer cheap, fast, and hassle-free service.
