Axon Review

(July 2024)

Axon-Review

Table of Contents

Our Verdict

Have you ever dreamed of having software that can handle all your trucking needs in real-time? A software that can save you hours of work, thousands of dollars, and tons of stress? A software that can make your trucking business more efficient, profitable, and competitive? If you have, then you need to check out Axon. Axon is the ultimate software solution for trucking companies of all sizes and types. Whether you have one truck or a thousand, Axon can help you manage your entire operation with ease and accuracy. Axon is more than just software, it’s a game-changer. It integrates seamlessly with all the systems and devices you use, from GPS to ELDs, from fuel cards to QuickBooks. It automates your processes and eliminates errors and duplication. It generates reports and invoices in seconds and keeps you compliant with regulations. It gives you real-time visibility and control over your trucks, drivers, orders, and customers. Axon is the best investment you can make for your trucking business. Of course, nothing is perfect, and Axon has its drawbacks too. It is not cheap, and it may not work well with some of the bigger TMS players. It also has limited customization options, and it may require some training to use it effectively. But these are minor issues compared to the benefits that Axon can bring to your trucking business. Axon is the software that can take your trucking business to the next level. Don’t miss this opportunity to join the Axon revolution. Request a free demo today and see for yourself what Axon can do for you.

Pros

  • Save time and money by automating your trucking operations with Axon.
  • Improve your efficiency and profitability by managing your trucks, drivers, orders, invoices, and more in real-time with Axon.
  • Stay compliant with regulations and avoid penalties by generating reports and invoices with Axon.
  • Enhance your customer service and satisfaction by providing real-time visibility and communication with Axon.
  • Grow your business and gain a competitive edge by using the features and integrations that Axon offers.

Cons

  • Pay a high price for using Axon compared to other trucking software solutions.
  • Face compatibility issues with some of the bigger TMS players that Axon does not integrate with.
  • Settle for limited customization options that Axon provides.
  • Spend some time and effort to learn how to use Axon effectively.
Who Axon Is Best For
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Axon is best for you if you have a trucking company that wants to:

  • Manages its operations more efficiently and profitably.
  • Provides real-time visibility of trucks, drivers, orders, invoices, and more.
  • Integrates with other systems such as PC Miler, QuickBooks, ELDs, etc.
  • Generates reports for IFTA, sales tax, payroll, and more
Who Axon Isn't Right For

Consider other alternative options for Axon if you:

  • Prefer a cheaper or more customizable software for your trucking business. Know that Axon’s software is expensive and has limited options for customization. You may find other software that suits your budget and preferences better.
  • Need software that integrates with some of the bigger TMS players. Axon’s software does not integrate with some of the major TMS providers, such as DAT, Truckstop, or McLeod. Ready to face compatibility issues or miss out on some features if you use these services.
  • Want software that has more training resources or manuals. Axon’s software has a steep learning curve and you need to undergo some training to use it effectively. However, Axon does not provide many training resources or manuals for its users. You may struggle to learn how to use the software or get help when you need it.
What Axon Offers
  • Axon ELD
  • Axon Fuel Cards
  • Axon Mobile
  • Axon Trucking Software
Axon Product Details

Axon ELD

Track your hours of service and driver vehicle inspection reports with this electronic logging device. Do you want to comply with the FMCSA regulations and avoid fines and penalties? With Axon ELD, you can record your driving time, duty status, and vehicle inspections with a simple app on your smartphone or tablet.

Axon Fuel Cards

Save money on fuel purchases and manage fuel tax reporting with this service. Do you want to get discounts and rebates on fuel at thousands of locations across America? With Axon Fuel Cards, you can pay for fuel with a secure card, track your fuel expenses, and generate IFTA reports automatically.

Axon Mobile

Do you want to stay connected and productive on the road? If yes, with Axon Mobile you can view your orders, upload documents, send messages, and receive notifications on your smartphone or tablet. In addition, you can access your trip information, submit paperwork, and communicate with dispatchers with this app.

Axon Trucking Software

Make Axon trucking software your option if you want a comprehensive solution for fleet management, dispatch, accounting, and customer relationship management.

Where Axon Stands Out
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Comprehensive And Integrated Solution

Enjoy a comprehensive and integrated solution for public safety, from TASER devices to body cameras, from evidence management to records management, from fleet management to communication and coordination.

Innovative Services

Do you know that Axon strives every day to give you the best experience ever? It leverages the power of cloud computing and artificial intelligence to provide secure, efficient, and innovative services for you and your partners.

Strong Commitment

Understand that Axon has a strong commitment to social responsibility and ethical standards, as well as a vision to protect life and preserve truth in public safety.

Robust Loyal Customer Base

It has a large and loyal customer base, including over 18,000 law enforcement agencies in more than 100 countries. This is a testament for you to know that Axon put your interest as its Priority. You can access its customer service team, which is available 24/7 to assist you with any issues or questions. In some of its reviews, Axon’s customers appreciate the friendly and helpful support they receive from the company.

Real-time Monitoring Dashboard

Access a real-time dashboard that shows key performance indicators and alerts for your trucking business. Axon’s software allows you to monitor your revenue, expenses, profitability, and cash flow at a glance. It also notifies you of any issues or problems that need attention.

Directive Mobile App

Note that Axon offers you a mobile app that allows your drivers to access their trip information, submit paperwork, and communicate with dispatchers. Axon’s software provides drivers with an app that they can use on their smartphones or tablets. The app allows drivers to view their orders, upload documents, send messages, and receive notifications.

Where Axon Falls Short

High Cost

Be aware that Axon’s software is expensive compared to other trucking software solutions. According to some reviews, Axon charges about $1,000 per truck per year, which is higher than the industry average. You may find it hard to justify the cost, especially if you have a large fleet or a tight budget.

Restricted Integration

Keep in mind that integration on Axon is limited. Axon’s software does not integrate well with some of the bigger TMS players, such as DAT, Truckstop, or McLeod. This may limit the functionality and compatibility of Axon’s software for you if you use these services. For example, Axon does not support load boards or freight matching, which are essential features for many trucking companies.

Inadequate Customization

You may face limited options for customization when it comes to Axons software. According to some reviews, Axon may not allow you to modify or add fields, reports, or forms to suit your specific needs. You may find it frustrating or inconvenient to use software that does not fit your preferences or requirements.

Compulsory Training

Axon’s software has a steep learning curve and you need some training to use it effectively. However, Axon does not provide you with many training resources or manuals. According to some reviews, Axon’s training videos are outdated, incomplete, or hard to follow. You may struggle to learn how to use the software or get help when you need it.

How to Qualify for Axon
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To qualify to use Axon software effectively:

  • Get a valid USDOT number and MC number.
  • Have a minimum of 5 trucks in your fleet.
  • Have a stable internet connection and compatible devices.
  • Be willing to pay a monthly or annual fee for using Axon’s software.
How to Apply for Axon

If you meet the requirements above, you can apply for Axon by filling out an online form on its website. You also need to provide some information about your company, such as:

  • Your company name and contact details.
  • Your fleet size and type of trucks.
  • Your average miles per month and revenue per mile.
  • Your current software and systems.

After you submit the form, expect Axon to contact you to schedule a free demo and discuss the details of its software and services. You also have the opportunity to ask any questions you may have about Axon and how it can benefit your trucking business.

>>>GET SMARTER: Tailwind TMS Review

Alternative to Axon

TruckLogics

Consider TruckLogics if you need cloud-based software that can help your trucking company manage its dispatch, invoicing, maintenance, and compliance. Unlike Axon,  TruckLogics offers features such as load boards, trip sheets, driver settlements, and more. It also integrates with QuickBooks, ELDs, and fuel cards.

Tailwind

Are you a trucking company or a freight broker? This web-based software can help trucking companies and freight brokers manage their operations, from quoting to delivery. It has features such as load planning, route optimization, customer portals, and more. It also integrates with QuickBooks, ELDs, and load boards.

ProTransport

Choose Pro Transport if you want software that can help your trucking company manage its accounting, dispatch, maintenance, and safety. It has features such as driver pay, fuel tax, document scanning, and more. It also integrates with PC Miler, ELDs, and fuel cards.

Dr Dispatch

Settle for Dr Dispatch if you are a broker or running a trucking business. Use it to manage your dispatch, invoicing, and driver pay. It has features such as load tracking, a customer portal, a driver app, and more. It also integrates with QuickBooks, ELDs, and load boards.

Customer Reviews

On Capterra, Axon Trucking Software has 4.8 out of 5 stars from 14 reviews. Understand that Capterra is a website that helps businesses find software solutions. Also, on Glassdoor (a website that allows employees to rate and review their employers). Axon has 517 reviews from various roles and locations. The overall rating of Axon on the website is 3.7 out of 5 stars. Likewise, on Software Advice (a website that helps businesses find software solutions). This website has 10 reviews of Axon Trucking Software, with an average rating of 4.5 out of 5 stars. The reviews are from verified users who share their pros and cons of using the software.

Lastly, on Axon Software, the official website of Axon, there are over 100 written and video reviews from Axon users. The reviews are from different types of trucking companies, such as freight haulers, intermodal, oilfield, and more. The reviews highlight the benefits and features of Axon’s software.

Pro Tips

Follow these professional tips if you are considering Axon for your trucking business.

  • Do your research before buying or using Axon’s products
  • Compare Axon’s products with other alternatives in the market.
  • Be aware of the privacy and security issues that may arise from using Axon’s products.
  • Follow the best practices and ethical standards when using Axon’s products.
Recap

Discover the power of Axon, the software that revolutionizes trucking. Axon is the only software that integrates all your trucking operations in real-time, saving you time, money, and headaches. Axon lets you manage your fleet, dispatch, accounting, and customer service with ease and accuracy. Axon impresses its customers with its features, ease of use, and customer service. But Axon may also disappoint you with its price, integration, customization, and training. Axon is not for everyone, but it is definitely a leader in trucking software.

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